Switch360 — Agency Profile & Reviews
Switch360
Scaling Operations. Elevating Experiences.
At Switch 360, we specialize in delivering reliable Customer Support & Back-Office Services and Short-Term Rental Property Management Support through fully trained virtual assistants.Customer Support & Back-Office Services:We provide multichannel customer support across phone, chat, email, and ticketing systems, with full expertise across a wide range of CRM platforms. Our teams support small, medium, and large businesses across multiple industries, including SaaS and eCommerce, managing customer interactions, CRM workflows, claims processing, data entry, and essential administrative back-office tasks with efficiency and consistency.Short-Term Rental Property Management Support:For short-term rental hosts and property managers, we offer fully trained virtual assistants with hands-on experience in leading Property Management Systems (PMS). Our services include 24/7 guest communication, listing optimization, check-in and check-out coordination, calendar and reservation management, and maintenance coordination ensuring smooth operations, higher guest satisfaction, and scalable property management.
- Rating
- 0.0 out of 5
- Headquarters
- Los Angeles, California, United States
- Company Size
- 101-500 employees
- Hourly Rate
- $4/hr
- Founded
- 2019
- Minimum Project Budget
- $500 - $1,000
- Website
- https://www.switch360.co
- Contact
- info@switch360.co
- Verification Status
- verified
Services Provided by Switch360
- Business Process Outsourcing — 30.00% focus
- Customer Experience Support — 25.00% focus
- Call Centers — 20.00% focus
- Commercial Real Estate — 10.00% focus
- HR Services — 10.00% focus
- Consulting — 5.00% focus
Industries Served
- eCommerce — 35.00%
- Hospitality — 35.00%
- Business Services — 30.00%
Expertise
- 24/7 Support — 30.00%
- Customer Support — 30.00%
- Back Office Support — 10.00%
- Property Management — 30.00%
Office Locations
- Los Angeles, California, United States
- Lahore, Punjab, Pakistan
Portfolio
- Instant Funding — Provided end-to-end back-office and customer support for a fintech company, including CRM management, ticketing, and multichannel support.
- Waatr — Delivered scalable customer support for a ecommerce brand, managing inquiries, orders, and after-sales support to improve customer satisfaction and re
- Corporate Stays — Provided 24/7 guest communication, reservation management, check-in/check-out coordination, listing updates, and property operations support for Corpo
- Beckon Homes — Provided end-to-end property management support including 24/7 guest communication, listing optimization, check-in/check-out coordination, and mainten
Team
- Hassan Aslam: Driving the vision, growth strategy, and overall direction of Switch 360
- Muhammad Hamza: Oversees operations, ensures smooth service delivery, and manages internal processes.
- Anum Khan: Manages recruitment, employee engagement, and HR operations to build a strong team.
- Isabelle: Focused on client acquisition, partnerships, and business growth.
- Shoaib Shah: Leads the customer support team to deliver high-quality service across channels.
- Shiza Riaz: Delivers exceptional customer service and manages daily client communications.
Key Clients
- Corporate Stays
- Beckon Homes
- WAATR
- Instant Funding
- COMPIXA
- Harold Home
- HOMETELiER
- Urban Stays
- NEXGEN
- Stay Local
- Prideaway Stays
Awards & Press
- Top B2B company 2024 — We're honored to be recognized as a Clutch Global Award winner, solidifying our position as a leader in our industry worldwide!
Location
Not specified
Hourly Rate
$0/hr
Team Size
N/A
Satisfaction
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About Us
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Brannon Street, Los Angeles, California, 90001, United States
Johar Town, Lahore, Punjab, 54000, Pakistan
Our Services
Our Expertise
Our team specializes in cutting-edge technologies and methodologies that drive exceptional results. We stay ahead of industry trends to deliver solutions that not only meet today's needs but anticipate tomorrow's challenges.
Industries We Serve
Our team specializes in cutting-edge technologies and methodologies that drive exceptional results. We stay ahead of industry trends to deliver solutions that not only meet today's needs but anticipate tomorrow's challenges.
Agency At a Glance
Number of Employees
101-500
Minimal Project Budget
N/A
Average Hourly Rate
4/hr
Year Founded
2019
Our Locations
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