Top Back Office Support Agencies

KDCI

KDCI is a trusted outsourcing company in the Philippines that builds and manages dedicated offshore teams for global businesses. Since 2011, it has helped companies add capacity across four areas: AI services, staff augmentation, graphic design, and CX support and automation.The model rests on a simple split: you manage the work, and KDCI manages the people. Your team follows your processes and stays focused on your priorities, while KDCI handles the people operations behind the scenes: recruitment and selection, ready-to-work setup with local workplace and equipment, payroll, HR, and ongoing team support in the Philippines. Every engagement is shaped around your roles, workflows, and targets, with specialists screened for skills, communication, and fit.With 15+ years running offshore teams and a talent network of over 100,000 candidates, KDCI gives businesses a practical way to grow without lowering their standards or losing control of the work. You expand capacity; we keep the team supported and productive.

Rating

0.0 / 5

Location

Carson, California, United States

Team Size

51-100

Hourly Rate

$55/hr

Founded

2011

Min. Budget

$1,000 - $5,000

Services

• Business Process Outsourcing (35%)
• Staff Augmentation (35%)
• Digital Marketing (30%)

Industries

• eCommerce (20%)
• Real Estate (20%)
• Hospitality (20%)
• Health Care (20%)
• Financial Services (20%)

All Locations

• Carson, California, United States
• Pasig, Metro Manila, Philippines

Switch360

At Switch 360, we specialize in delivering reliable Customer Support & Back-Office Services and Short-Term Rental Property Management Support through fully trained virtual assistants.Customer Support & Back-Office Services:We provide multichannel customer support across phone, chat, email, and ticketing systems, with full expertise across a wide range of CRM platforms. Our teams support small, medium, and large businesses across multiple industries, including SaaS and eCommerce, managing customer interactions, CRM workflows, claims processing, data entry, and essential administrative back-office tasks with efficiency and consistency.Short-Term Rental Property Management Support:For short-term rental hosts and property managers, we offer fully trained virtual assistants with hands-on experience in leading Property Management Systems (PMS). Our services include 24/7 guest communication, listing optimization, check-in and check-out coordination, calendar and reservation management, and maintenance coordination ensuring smooth operations, higher guest satisfaction, and scalable property management.

Rating

0.0 / 5

Location

Los Angeles, California, United States

Team Size

101-500

Hourly Rate

$4/hr

Founded

2019

Min. Budget

$500 - $1,000

Services

• Business Process Outsourcing (30%)
• Customer Experience Support (25%)
• Call Centers (20%)
• Commercial Real Estate (10%)
• HR Services (10%)

Industries

• eCommerce (35%)
• Hospitality (35%)
• Business Services (30%)

All Locations

• Los Angeles, California, United States
• Lahore, Punjab, Pakistan

Intelus

Intelus Agency is a U.S.-managed remote staffing firm that helps businesses hire role-trained virtual assistants and remote professionals for marketing, sales, operations, customer support, and administrative roles. Intelus sources, screens, and matches hand-selected talent through a proprietary matching process, helping companies build reliable remote teams without the cost, risk, or complexity of hiring locally.

Rating

0.0 / 5

Location

Athens, Alabama, United States

Team Size

Under 49

Hourly Rate

$20/hr

Min. Budget

$1,000 - $10,000

Services

• Business Process Outsourcing (34%)
• Digital Marketing (33%)
• HR Services (33%)

Industries

• Business Services (40%)
• Media & Communications (40%)
• Real Estate (20%)