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Nad Al Sheba, Dubai, UAE

Top Call Center Companies in the United Kingdom

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Call center operations in the United Kingdom require companies with confirmed expertise in inbound and outbound customer support, technical helpdesk m...Read More

List of Top Call Center Companies in the United Kingdom

Rankings updated: Sep 6, 2026

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Success with Systems

Unclaimed

Success with Systems. An end-to-end service helping organizations with every aspect of the sales cycle. From CRM development, marketing materials, marketing automation, scriptwriting, sales training, sales management, email marketing, social media marketing, and ongoing product and pricing development. [... view Success With Systems profile ]

Top Services:

Call Centers

London, United Kingdom

Under 49

$80/hr

$1,000 - $10,000

PrimeFirms Score

0.0

0 reviews

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Pure Pipeline

Unclaimed

Pure Pipeline is a Market Research company. The team offers Market Research and Web Design and is in Bellshill, Scotland.Read more

Top Services:

Call Centers

Sales Services

Web Design

Bellshill, United Kingdom

2 - 9

$300/hr

$5,000+

PrimeFirms Score

0.0

0 reviews

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OpenContact

Unclaimed

OpenContact, a telephone answering service, was launched in 2000. The team offers Call Center Services and Back Office Outsourcing and is based in Norwich, England.Read more

Top Services:

Call Centers

Norwich, United Kingdom

50 - 249

$25/hr

$1,000+

PrimeFirms Score

0.0

0 reviews

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NICE

NICE inContact is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. NICE inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the [... view NICE profile ]

Top Services:

Call Centers

London, United Kingdom

1000 & Up

$25/hr

$1,000 - $10,000

PrimeFirms Score

0.0

0 reviews

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IT Sky Solutions

Unclaimed

IT Sky Solutions is a Close, Nigeria-based call center company. Their services include Call Center Services.Read more

Top Services:

Call Centers

Unknown: Ilford, United Kingdom

10 - 49

$2549/hr

$1,000+

PrimeFirms Score

0.0

0 reviews

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Hero PA

Unclaimed

Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.Read more

Top Services:

Call Centers

Sales Services

Horsham, United Kingdom

10 - 49

$5099/hr

Undisclosed

PrimeFirms Score

0.0

0 reviews

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Connect Solutions Hub

Unclaimed

Connect Solutions Hub is a call center. Their small team is located in Birmingham, England and offers Call Center Services and Back Office Outsourcing. The firm was established in 2024.Read more

Top Services:

Call Centers

Birmingham, United Kingdom

10 - 49

$25/hr

$1,000+

PrimeFirms Score

0.0

0 reviews

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Connect Communications Services Ltd

Unclaimed

Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.Read more

Top Services:

Call Centers

Roslin, United Kingdom

10 - 49

$25/hr

$1,000+

PrimeFirms Score

0.0

0 reviews

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Confero

Unclaimed

Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.Read more

Top Services:

Call Centers

Sales Services

Wembley, United Kingdom

10 - 49

$25/hr

$1,000+

PrimeFirms Score

0.0

0 reviews

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Compare Telemarketing Agency

Unclaimed

Compare Telemarketing Agency provides comprehensive Telemarketing Services, specializing in both Outbound Call Center and Contact Center Services. Reviews highlight their success in increasing lead conversion rates and improving call efficiency, while emphasizing their innovative strategies and exceptional responsiveness. Clients appreciate their alignment with company values, though they suggest more detailed progress updates for enhanced transparency.Show MoreSee all 1 projects

Top Services:

Call Centers

Norwich, United Kingdom

10 - 49

$25/hr

$1,000+

PrimeFirms Score

0.0

0 reviews

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Clinic Answer

Unclaimed

Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.Read more

Top Services:

Call Centers

Wokingham, United Kingdom

10 - 49

$25/hr

Undisclosed

PrimeFirms Score

0.0

0 reviews

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Loop Outsourcing

Unclaimed

Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.Read more

Top Services:

Call Centers

SEO

Social Media Marketing

+3 more

Bury, United Kingdom

10 - 49

$1,000+

PrimeFirms Score

0.0

0 reviews

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FX Digital

Unclaimed

Answering service FX Digital was launched in 2011. The firm focuses on Call Center Services and Web Design, and is small.Read more

Top Services:

Call Centers

Web Design

Web Development

+1 more

London, United Kingdom

10 - 49

$25,000+

PrimeFirms Score

0.0

0 reviews

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Message Direct

Unclaimed

Message Direct is the longest established and highest rated UK call answering service. [... view Message Direct profile ]

Top Services:

Business Process Outsourcing

Call Centers

Ferndown, United Kingdom

50 - 99

Under $1,000

PrimeFirms Score

0.0

0 reviews

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Growth Hub

Unclaimed

We help b2b businesses build a predictable pipeline & accelerate growth. [... view Growth Hub profile ]

Top Services:

Call Centers

London, United Kingdom

50 - 99

PrimeFirms Score

0.0

0 reviews

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Big Outsource

Unclaimed

Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence. [... view Big Outsource profile ]

Top Services:

Business Process Outsourcing

Call Centers

Unknown: Staines-Upon-Thames, United Kingdom

250 - 499

$1,000 - $10,000

PrimeFirms Score

0.0

0 reviews

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go-centric Limited

Unclaimed

Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.Read more

Top Services:

Call Centers

Consulting

Mobile App Development

Glasgow, United Kingdom

50 - 249

Undisclosed

PrimeFirms Score

0.0

0 reviews

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Woven Solutions Ltd

Unclaimed

Woven Solutions Ltd is a phone answering service. They are located in Swindon, England and have midsize team. Their services include Call Center Services.Read more

Top Services:

Call Centers

Swindon, United Kingdom

50 - 249

Undisclosed

PrimeFirms Score

0.0

0 reviews

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Whistl

Unclaimed

Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.Read more

Top Services:

Call Centers

Ecommerce Marketing

Marlow, United Kingdom

1,000 - 9,999

Undisclosed

PrimeFirms Score

0.0

0 reviews

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The Unite Group

Unclaimed

The Unite Group is an IT managed services company. Based in Newcastle upon Tyne, England, their small team focuses on IT managed services and Call Center Services. The agency was established inRead more

Top Services:

Call Centers

Managed IT Services

Social Media Marketing

Newcastle Upon Tyne, United Kingdom

10 - 49

Undisclosed

PrimeFirms Score

0.0

0 reviews

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The Call Answering Company

Unclaimed

The Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.Read more

Top Services:

Call Centers

Kingston Upon Hull, United Kingdom

2 - 9

Undisclosed

PrimeFirms Score

0.0

0 reviews

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Telephone Technology Ltd

Unclaimed

Telephone Technology Ltd is an answering service company. They were founded in 2003, and their services include Call Center Services.Read more

Top Services:

Call Centers

Long Eaton, United Kingdom

Freelancer

Undisclosed

PrimeFirms Score

0.0

0 reviews

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Taskaler

Unclaimed

Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.Read more

Top Services:

Call Centers

Glasgow, United Kingdom

50 - 249

$10,000+

PrimeFirms Score

0.0

0 reviews

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Smart Call Solutions Pvt Ltd

Unclaimed

Call center company Smart Call Solutions Pvt Ltd was founded in 2022. The team offers Call Center Services and Digital Strategy.Read more

Top Services:

Call Centers

SEO

London, United Kingdom

50 - 249

Undisclosed

PrimeFirms Score

0.0

0 reviews

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Sentics Customer Care Ltd

Unclaimed

Sentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration.Show MoreSee all 1 projects

Top Services:

Call Centers

Penryn, United Kingdom

2 - 9

Undisclosed

PrimeFirms Score

0.0

0 reviews

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Services Related to Call Centers

Latest Insights

Stay updated with the latest trends, tips, and insights from the company world

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Frequently asked questions

Call center services provide inbound and outbound customer communication including support, telemarketing, order processing, helpdesk, appointment scheduling, and lead qualification through phone, email, chat, and social media.

Outsourcing reduces costs by 30-50%, provides 24/7 multilingual support, improves satisfaction, and scales instantly during peaks without hiring overhead. Professional agents deliver consistent brand experiences.

Inbound services cost $0.75-$1.25 per minute or $8-$25/hour per agent. Outbound ranges from $20-$40/hour. Dedicated agents cost $2,000-$4,500/month per agent depending on location and expertise.

Prioritize industry experience, multilingual capabilities, robust QA processes, workforce management tools, and omnichannel support. Check agent training, technology stack, and client satisfaction metrics.

Inbound handles incoming inquiries, support, and orders. Outbound proactively contacts prospects for lead generation, telemarketing, and surveys. Many businesses benefit from combining both services.

Page 3 - Top Call Center Companies in the United Kingdom

Top Call Center Companies in the United Kingdom

List of Top Call Center Companies in the United Kingdom

Ready to Find Your Perfect Agency?

Are You a Top Agency?

Success with Systems

Pure Pipeline

OpenContact

NICE

IT Sky Solutions

Hero PA

Connect Solutions Hub

Connect Communications Services Ltd

Confero

Compare Telemarketing Agency

Clinic Answer

Loop Outsourcing

FX Digital

Message Direct

Growth Hub

Big Outsource

go-centric Limited

Woven Solutions Ltd

Whistl

The Unite Group

The Call Answering Company

Telephone Technology Ltd

Taskaler

Smart Call Solutions Pvt Ltd

Sentics Customer Care Ltd

Services Related to Call Centers

Latest Insights

Frequently asked questions

What are call center services?

Why should businesses outsource call center services?

How much do call center services cost?

How do I choose the best call center company?

What is the difference between inbound and outbound call centers?