Knoativ
Knoativ is the leading AI Customer Experience Platform for Retail. We enable retail and FMCG brands to create meaningful customer experiences by turning anonymous buyers into known, loyal customers who spend more, return more often, and cost less to serve.The ProblemThe more places a brand sells (for example: store, marketplace, web, and app), the harder it gets to recognize a customer. A shopper who buys in store, browses the app, and calls with a question can look like three different people to the brand. Knoativ was built for retail from the ground up to close that gap.What We BuildThree products run on one shared view of the customer:Valus Loyalty: It turns anonymous buyers into known customers and grows their value with AI-driven lifecycle engagement.LyraCX Commerce: It unifies inventory, promotions, and checkout across web, app, and store, with an AI checkout that recovers abandoned carts.WiseRep AI: It's an AI voice and chat agent that answers in under a second, resolves routine service conversations in 40+ languages, and runs outbound win-back calls.How We WorkKnoativ comes with a hands-on services team, not just a tool you're left to figure out alone. Our team works alongside your own to build and run each program, so results don't depend on headcount you don't have. The platform deploys on cloud, on-premise, or hybrid, connects into 200+ existing ERP, CRM, POS, and e-commerce systems, and meets enterprise standards with SOC 2 Type II and GDPR.Results92% CSAT20% higher customer retention30% higher customer lifetime value60% lower cost to serve10M+ loyalty members$41M in loyalty-attributed salesClients include Fortune 10 brands and grocery leaders like Bin Dawood and Danube.
- Rating
- 0.0 / 5
- Location
- Plano, Texas, United States
- Team Size
- 1-10
- Hourly Rate
- $50/hr
- Founded
- 2018
- Min. Budget
- $25,000 - $50,000
- Services
- Industries
- Retail (45%)
- AI (25%)
- Business Services (10%)
- Food and Beverage (10%)
- Wellness & Fitness (10%)
ISHIR
At ISHIR, we focus on What’s Next.WE ARE A DIGITAL INNOVATION & ENTERPRISE AI PARTNER.We work with bold businesses to shape the future through accelerated innovation, deep technical expertise, access to global digital talent and a passion for complex problem-solving. With our help, our clients overcome their most complex digital challenges leveraging AI.We are not just consultants, we are partners in our clients' success, assisting them with re(gaining) competitive edge by identifying opportunities for differentiation, industry disruption, scalable innovation, and go-to-market strategies that deliver successful outcomes.We help make an impact by solving real problems using innovation, improved customer experiences and right technologies.Secret Sauce: We believe “Happy Employees Make Happy Customers”Why ISHIR?:- Accelerate Innovation - Solve complex business challenges with design thinking, lean and agile methodology.- Gain & Retain Competitive Edge - Accelerate transformation, expand capabilities, respond quickly, pivot fast by leveraging our people to solve your technology challenges.- Move forward with Confidence - Gain clarity, avoid expensive mistakes, overcome fears of the unknown, achieve alignment, by solving problems for the long term.- Minimize Risk - Make smart decisions, achieve transparency, leverage customer insights, deliver solutions based on realistic problems.Facts:- 4 hubs, one global team- 16+ Hour timezone coverage- Remote first, distributed teams- Focus on Long-term relationships- 24+ Years of experience- 150+ Successful Product LaunchesThe company employs a global, remote-first workforce centered around hubs in Dallas, New Delhi, Medellin, and Tallinn. We are building the next generation of diverse global talent through our subsidiary, BorderlessMind Corporation.The company motto is: “Deliver Excellence”To learn more, visit www.ishir.com